Private - Guide: Exchange 2010 SP1 Multi-Tenant Step by Step installation (Hosted Mode)

What is Multi-Tenant installation,

With Microsoft Exchange Server 2010 SP1 built-in multi-tenant support, service providers that use Service Provider Licensing Agreement (SPLA) no longer need a solution like Hosted Messaging and Collaboration (HMC) to host multiple organizations. Multi-tenant support provides the core feature-set of Exchange Server in a manner that can be deployed to multiple customers in a single installation, and provides ease of management and flexibility of provided features to end-users.
The multi-tenant solution available for Exchange 2010 SP1 includes most of the features and functionality available in Exchange 2010 SP1 Enterprise deployments, but also includes features and functionality that will allow you to create and manage tenant organizations.
Microsoft Exchange Server 2010 SP1 will form part of the suite of multi-tenant capable products that will replace the Hosted Messaging and Collaboration 4.5 solution.
What’s not available in Exchange 2010 SP1 Hosting Mode L
Exchange 2010 SP1 doesn’t support the following features in Hosting mode:

Exchange Management Console
Public Folders
Unified Messaging Server role
Edge Transport Server role
GalSync 2007
Active Directory Federated Services
Business-to-Business features such as cross-premises message tracking and calendar sharing
IRM
Outlook 2003 support (EnableLegacyOutlook)
Same forest upgrade from Exchange 2007
Resource forest
Parent-child domains
Discontiguous namespace
Disjoint namespace

1. Download and install the Microsoft Office 2010 Filter Pack 2

2. Start the command prompt with Administrator privileges and navigate to the Installation Folder > Scripts and run the following command servermanagercmd /ip exchange-all.xml

3. Once finished, go to Services and change the Net.TCP Port Sharing Service startup type to Automatic

4. Now back in the command prompt with Administrator privileges, go inside the Setup Files Folder, and run the following command setup.com /m:install /r:M,C,H,T /OrganizationName: /HostingThis will install Exchange Server 2010 SP1 in Hosting Mode.

WebsitePanel Implementation for Exchange Server Hosting Mode

In order to integrate Exchange Server with WebsitePanel, you need to install the WebsitePanel Server component on the Server with Exchange Server 2010 SP1 running. Refer to the WebsitePanel Implementation document on how to install WSP Server component.
1. Once the WSP Server is installed, head back to the WSP Portal and login under the serveradmin account.
2. On the Home Page, create a customer that will be using the Exchange in Hosted mode.

3. On the Home Page, go to Configuration > Servers and click on the Add Server button.

4. Now, add provide the required information where the Server URL/Port should be the URL/Port of the Server with Exchange Server 2010 SP1. Check the Search installed software option. Then click Add Server button to create the New Server.

5. Once the Server is added, click on the new server and provide the necessary details to the following components.
a. Connection Settings
b. Active Directory Settings
i. Set Security Mode to Create AD Accounts
ii. Set Authentication Mode to None
Save the changes before proceeding.

6. On the Servers Properties Page, go to Services > Exchange Hosting Mode section and click Add.
7. Enter a Service Name, and select the Service Provider to Exchange Server 2010 SP1. Click Add Service.

8. Next on the Exchange Hosting Mode Service Properties Page, provide a
a. Name – HostingSample, 2
b. Set an Organization Template and provide a Program ID and an Offer ID.
Save Changes.

9. Now the Hosting Service will be created on the specified server.

10. Go back to the Home Page, go to Hosting Plans and click on the Create Hosting Plan button.

11. On the Edit Hosting Plan page, Name the Plan, and provide the Plan Target. Select the required services and assign the Quotas for them as required. (System, Exchange Hosting Mode)

12. Go to Account Menu > Spaces and click on the Create Hosting Space button.

13. On the Create Hosting Space page, provide the required fields as required.

14. After hosting space is created, click Hosting Space link to access it and see left menu for available services there.
15. Click on Exchange Hosting Mode menu item and Create New Exchange 2010 Organization page will open.
16. On the Create Organization page, Provide the Organization name (domain name) and the Administrator fields required. These administrator fields will be used to login to the Exchange Server Mailbox and for Managing purposes of the other settings inside the organization. Once done, click on Create Organization button.

17. You can check the newly created organization inside the ADUC > Microsoft Exchange Hosted Organizations OU.
All the organization groups, Users and other Sub OUs will be created under this main OU.

18. The customer can then access this by logging into the WSP Portal using his account and on the Home page he will be able to view the existing Hosting Space or He can create his own

New Hosting Space.

19. To access the mailbox and to modify the Organization Settings and other Exchange Server settings, the administrator can use the OWA or the Outlook 2010 using the administrator account of that specific organization.

20. Once logged in, the Administrator can Create New mailboxes, Distribution Groups, Add Roles and Auditing Settings, Control Mail and even configure Phone and Voice options.

Updating Quotas

The Administrator or the Reseller can update Quotas by clicking on Account Home > Hosting Plans and selecting the Hosting Plan to edit.

Changing Service Plan

Server admin has the option to change service plan for an organization. Administrator will click on Change Service Plan button (this is not available to reseller or user) on Exchange Hosting Mode screen. Update Organization Service Plan screen will be displayed.

Deleting Organization

The Administrator, Reseller or a User can delete an Organization by going to the Exchange Server Hosting Mode page and to delete organization, check the checkbox and click on the Delete button. Organization will be deleted with all its resources.